https://community.ee.co.uk/t5/Orders/Re-NHS-Perk-code-not-working/m-p/1566535#M87005 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4859340">@RichRuddy</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If it is coming up with the same error using two codes, it would be that the plan you are choosing is not eligible.&nbsp;</P> <P>The Perk discount is only able to be added to a <A href="https://ee.co.uk/help/mobile/manage-use/pay-monthly/flex-pay" target="_blank">Flex Pay</A> plan, where you pay separately for the phone and plan, or a 12 or 24 month SIM Only plan.</P> <P>It is not able to be added to a standard contract or one with annual upgrade included, or those that are already discounted.</P> <P>There is more on the Perk discount and eligibility on our <A href="https://ee.co.uk/nhs-perks" target="_blank">website</A>.&nbsp;</P> <P>Please try to select an eligible plan to see if that lets you add the discount.</P> <P>Michael</P> Fri, 19 Sep 2025 13:19:44 GMT Michael_D 2025-09-19T13:19:44Z https://community.ee.co.uk/t5/Orders/Re-NHS-Perk-code-not-working/m-p/1566439#M87004 <P>I am also trying to use the NHS EE Perks code when trying top upgrade anytime and receiving "code not valid" error message. I have tried 2 separate codes and both not working.&nbsp;&nbsp;</P> Fri, 19 Sep 2025 10:40:27 GMT https://community.ee.co.uk/t5/Orders/Re-NHS-Perk-code-not-working/m-p/1566439#M87004 RichRuddy 2025-09-19T10:40:27Z https://community.ee.co.uk/t5/Orders/Re-NHS-Perk-code-not-working/m-p/1566535#M87005 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4859340">@RichRuddy</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If it is coming up with the same error using two codes, it would be that the plan you are choosing is not eligible.&nbsp;</P> <P>The Perk discount is only able to be added to a <A href="https://ee.co.uk/help/mobile/manage-use/pay-monthly/flex-pay" target="_blank">Flex Pay</A> plan, where you pay separately for the phone and plan, or a 12 or 24 month SIM Only plan.</P> <P>It is not able to be added to a standard contract or one with annual upgrade included, or those that are already discounted.</P> <P>There is more on the Perk discount and eligibility on our <A href="https://ee.co.uk/nhs-perks" target="_blank">website</A>.&nbsp;</P> <P>Please try to select an eligible plan to see if that lets you add the discount.</P> <P>Michael</P> Fri, 19 Sep 2025 13:19:44 GMT https://community.ee.co.uk/t5/Orders/Re-NHS-Perk-code-not-working/m-p/1566535#M87005 Michael_D 2025-09-19T13:19:44Z