topic Absolute imbeciles bar 1 or 2 in Orders

Absolute imbeciles bar 1 or 2

Rumbo575 — Sun, 07 Sep 2025 22:10:27 GMT

Tried on 8 separate occasions to sort an upgrade out,they managed to mess it up with their computer systems.Promises to call me back never came to fruition!

3 solid weeks and hours on the phone for an upgrade I was entitled to!Eventually they told me they’d sold out of all the phones!3 weeks!Theres more to add but it’s so bad that I got a PAC CODE earlier this evening and I’m leaving after years of custom.

Unbelievablely idiotic sub standard service.Shame on you!!!

Re: Absolute imbeciles bar 1 or 2

Rumbo575 — Sun, 07 Sep 2025 22:22:21 GMT

Tried on 8 separate occasions to sort an upgrade out,they managed to mess it up with their computer systems.Promises to call me back never came to fruition!

Unbelievablely idiotic sub standard service.Shame on you!!!

Re: Absolute imbeciles bar 1 or 2

Linzi_H — Mon, 08 Sep 2025 08:11:45 GMT

Hi @Rumbo575

I appreciate that this experience must have been really frustrating for you, and I'm disappointed to hear that you're leaving us.

I wish you the very best of luck with your new network, and hope you'll consider EE again in the future.

Linzi