topic Re: trade in in Orders

trade in

dylanlynch95 — Thu, 28 Aug 2025 11:49:19 GMT

so ive upgraded my phone but accidently chose a trade in option but have no intention of training my current phone in is there a way around this or an alternative?

Re: trade in

Schockwave — Thu, 28 Aug 2025 13:52:00 GMT

Hello @dylanlynch95 ,

Welcome to the community,

You will have to ring customer service and speak to them, we have no account access and do not know who you are, this is a public forum.

Re: trade in

Chris_B — Thu, 28 Aug 2025 14:19:10 GMT

@dylanlynch95 Just to add because you chose trade in your potentially got a cheaper tariff, you need to call as advised by @Schockwave to cancel the order.