https://community.ee.co.uk/t5/Orders/tracking/m-p/1559514#M86656 <P>i’ve recently ordered a new phone and sim, i try to go on to track it and it times me out. what can i do about this as i haven’t received any other tracking information&nbsp;</P> Thu, 28 Aug 2025 11:38:36 GMT kaljameson 2025-08-28T11:38:36Z https://community.ee.co.uk/t5/Orders/tracking/m-p/1559514#M86656 <P>i’ve recently ordered a new phone and sim, i try to go on to track it and it times me out. what can i do about this as i haven’t received any other tracking information&nbsp;</P> Thu, 28 Aug 2025 11:38:36 GMT https://community.ee.co.uk/t5/Orders/tracking/m-p/1559514#M86656 kaljameson 2025-08-28T11:38:36Z https://community.ee.co.uk/t5/Orders/tracking/m-p/1559546#M86659 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4845302">@kaljameson</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />If you have not already done so, please try loading up the tracking page on another browser to see if you get the same issue.&nbsp;<BR /><BR />The online tracking lets you track your order status up until dispatch, but for actual delivery you would get a text from DPD to the contact number you put down when ordering once it has been dispatched to them. That text will have a tracking link to keep track of the delivery of your phone and SIM.&nbsp;<BR /><BR />Alex</P> Thu, 28 Aug 2025 13:42:07 GMT https://community.ee.co.uk/t5/Orders/tracking/m-p/1559546#M86659 Alex_H 2025-08-28T13:42:07Z