topic Re: Ordered Phone Thursday 21st, don't know where my order is in Orders

Ordered Phone Thursday 21st, don't know where my order is

Archie_G99 — Tue, 26 Aug 2025 12:54:08 GMT

Ordered my phone on the 21st, iPhone 16, my order didn't go straight through and had to call EE customer service to double check everything, something to do with the wrong PAC Code. Man on the phone was lovely and put it all through.

Phone was dispatched on the 23rd, but since then have had no updates and worried that it may be stuck somewhere or there might be a computer error. Man in EE shop wasn't massively helpful.

Re: Ordered Phone Thursday 21st, don't know where my order is

bristolian — Tue, 26 Aug 2025 13:07:14 GMT

@Archie_G99 wrote:
Phone was dispatched on the 23rd, but since then have had no updates and worried that it may be stuck somewhere or there might be a computer error.

August 23rd was Saturday of a bank holiday weekend. Today, 26th August, is the first working day since.

Re: Ordered Phone Thursday 21st, don't know where my order is

Archie_G99 — Tue, 26 Aug 2025 13:10:23 GMT

You are actually entirely right there, I do shift work so forgot about that. Thank you