topic Help with SIM-only approval in Orders

Help with SIM-only approval

Blister_Bis — Sat, 23 Aug 2025 18:27:20 GMT

Hi EE team,

I’m trying to join EE on a SIM-only plan. PAYG won’t work for me because of the 25 Mbps speed cap, and other networks are unreliable where I live. My SIM-only application seems to have been declined, but affordability isn’t an issue and I can provide payslips or bank statements. I don’t want to use an MVNO because I’ve previously had number-porting problems that left my line lost, so EE direct is my preference.

If someone can review my case, I’m happy to pay a refundable deposit or start on a cautious plan and move up after a short record of on-time payments. I can DM my order/reference number and any documents you need.

Thanks!

Re: Help with SIM-only approval

Northerner — Sat, 23 Aug 2025 18:46:42 GMT

Hi @Blister_Bis

If you're application was declined then you can apply again in 6 months.

https://ee.co.uk/help/billing-payments/financial-support/credit-files-explained

Thanks

Re: Help with SIM-only approval

XRaySpeX — Sat, 23 Aug 2025 19:20:15 GMT

This user discussion forum can have no access to your specific account & so has no power to review your case. You need to raise this with CS.