topic Re: "Processing - Awaiting confirmation from supplier" for drone in Orders

"Processing - Awaiting confirmation from supplier" for drone

Amir_9 — Wed, 27 Nov 2024 17:57:49 GMT

I've ordered a DJI drone, which I managed to order in time, when in stock, before the product became notify me. It has passed security clearance, however is coming up as "Processing - Awaiting confirmation from supplier" now. Does this mean this will take a while?

I ordered this product as EE store offered the black Friday discount as well as a 1-3 day delivery time point.

Can anyone help out on a way to find out whether the product will be sent out soon or what the situation is with the supplier?

Re: "Processing - Awaiting confirmation from supplier" for drone

Michael_D — Thu, 28 Nov 2024 08:33:27 GMT

Hi @Amir_9

Welcome to the community.

If it is showing as 'Processing - Awaiting confirmation from supplier' now, it does sound like we are waiting for more stock information from them before it can be sent out to you.

While it may have shown in stock when you went to place the order, it isn't a live stock, and would be updated as orders are processed.

We don't have any information on when stock will be available, but it will be fulfilled as soon it is available.

Michael

Re: "Processing - Awaiting confirmation from supplier" for drone

Amir_9 — Thu, 28 Nov 2024 09:14:18 GMT

Thanks. In that case it is very misleading and will probably cancel my order if not processed to dispatched in the next few days to get the item from a reliable provider who has the stock.

Re: "Processing - Awaiting confirmation from supplier" for drone

Michael_D — Thu, 28 Nov 2024 09:15:53 GMT

I hope the wait isn't too long @Amir_9, but if you do decide to cancel, you should be able to login and cancel from the orders screen.

Michael

Re: "Processing - Awaiting confirmation from supplier" for drone

Markymarkdavies — Fri, 29 Nov 2024 10:35:22 GMT

I am in the same situation the "Cancel order" button is broken.

i have no way of canceling my order now and have no idea when it will be delivered.

Furious, no way of calling this department either!!

Re: "Processing - Awaiting confirmation from supplier" for drone

DanBD1 — Fri, 29 Nov 2024 10:39:45 GMT

So EE dropships? if the stock qty isn't live remove the figure from the ordering page and state product is drop shipped and it could take 3 or 4 weeks for delivery

Oh wait, no one would order then would they, oldest trick in the book showing stock quantities knowing full well it's shipped from elsewhere

Re: "Processing - Awaiting confirmation from supplier" for drone

DanBD1 — Fri, 29 Nov 2024 10:41:45 GMT

Was it the mini or the neo? Mini 4K is on offer at Amazon £209

Re: "Processing - Awaiting confirmation from supplier" for drone

Markymarkdavies — Fri, 29 Nov 2024 10:41:58 GMT

Very shady behaviour

Re: "Processing - Awaiting confirmation from supplier" for drone

Markymarkdavies — Fri, 29 Nov 2024 10:42:54 GMT

Mini 4 pro

I can't cancel it either having to email now

Re: "Processing - Awaiting confirmation from supplier" for drone

Amir_9 — Fri, 29 Nov 2024 11:18:59 GMT

Seems like they do get the supplier to send out directly to you, but don't update the EE shop page annoyingly.

Re: "Processing - Awaiting confirmation from supplier" for drone

Markymarkdavies — Fri, 29 Nov 2024 11:25:44 GMT

Yea,

All would be ok if it had some sort of time update

Re: "Processing - Awaiting confirmation from supplier" for drone

Sabbasaniharsha — Mon, 18 Aug 2025 04:20:19 GMT

Its happening with me as well now brother can you please let me know how many days it took for you to deliver the product

Re: "Processing - Awaiting confirmation from supplier" for drone

Christopher_G — Mon, 18 Aug 2025 09:23:23 GMT

Hi @Sabbasaniharsha

Welcome to the community.

What was it that you ordered, and when did you order it?

Did you order it as an 'add to plan' product or did you purchase it through the electronics store outright?

Chris

Re: "Processing - Awaiting confirmation from supplier" for drone

Sabbasaniharsha — Mon, 18 Aug 2025 09:44:02 GMT

Hello Christopher,

i ordered it from electronics website at EE store and my order number is SO******** please have a look at it as it was placed two days ago

thankyou

[Mod Edit: Removed order number from public post]

Re: "Processing - Awaiting confirmation from supplier" for drone

Christopher_G — Mon, 18 Aug 2025 09:48:40 GMT

Thanks, @Sabbasaniharsha

We don't have access to customer accounts or orders here in the community.

What did you order? I'll see if I can find out some stock information for you.

Chris

Re: "Processing - Awaiting confirmation from supplier" for drone

Sabbasaniharsha — Mon, 18 Aug 2025 10:25:18 GMT

Thanks for the reply

i ordered DJI mini 4 pro drone please have a look at it

Re: "Processing - Awaiting confirmation from supplier" for drone

Christopher_G — Mon, 18 Aug 2025 10:28:45 GMT

Thanks, @Sabbasaniharsha

Was it the DJI Mini 4 Pro Fly More combo (RC2) or just the DJI mini 4 pro (RC2)?

Chris

Re: "Processing - Awaiting confirmation from supplier" for drone

Sabbasaniharsha — Mon, 18 Aug 2025 10:29:12 GMT

It is flymore combo with RC2

Re: "Processing - Awaiting confirmation from supplier" for drone

Christopher_G — Mon, 18 Aug 2025 10:31:53 GMT

Thanks for confirming, @Sabbasaniharsha

The current estimated delivery is 1-3 working days. You should hear from the courier company by Wednesday.

Hopefully, it's there soon for you. Thanks for your patience.

Chris

Re: "Processing - Awaiting confirmation from supplier" for drone

Sabbasaniharsha — Mon, 18 Aug 2025 10:34:00 GMT

Its already been 3 days since i ordered that was the reason i was worried i tried contacting ee but they are not sure abut this order

Thankyou

harsha