topic Phone not delivered in Orders

Phone not delivered

Ethan310 — Sat, 16 Aug 2025 13:21:04 GMT

I ordered a new phone and SIM contract 5 days ago and have not heard anything after the initial email since then, the email said it was supposed to be delivered within two working days and if not I would be updated,

Re: Phone not delivered

Northerner — Sat, 16 Aug 2025 15:21:43 GMT

Hi @Ethan310

Have you checked EE order tracking:

https://ee.co.uk/help/orders

Alternatively call EE CS on 150.

Thanks