topic DPD pin sent to watch number not mobile number in Orders

DPD pin sent to watch number not mobile number

jamescunny — Wed, 13 Aug 2025 10:58:32 GMT

This really needs fixing and no the pin wasn’t sent to the DPD app or by email even though I have seen posts in here saying it would be.Managed to get a redelivery for tomorrow 150 changed it to my mobile details but fact this is still an issue needs looking at.

Re: DPD pin sent to watch number not mobile number

Chris_B — Wed, 13 Aug 2025 12:24:20 GMT

@jamescunny The pin via the DPD app is most definitely there as it’s sent with the tracking via the DPD app. It’s not a separate notification.

Re: DPD pin sent to watch number not mobile number

jamescunny — Wed, 13 Aug 2025 22:12:44 GMT

There’s no pin wasn’t even any tracking info had to input the number manually hoping it shows up on Friday morning.if I got an order confirmation email how come I didn’t receive a email confirming delivery date.Only knew when DPD driver turned up watch number needs linking to email to prevent this happening.