topic Awful customer service in Orders

Awful customer service

GH792 — Tue, 12 Aug 2025 18:33:11 GMT

Anyone managed to speak to EE about anything ? Placed order on 8th. Not had any contact. App doesn't work. They dont answer the phone and if phone not going o arrive before Friday there's no point in it coming

Is custo

Re: Awful customer service

GH792 — Tue, 12 Aug 2025 18:32:32 GMT

Anyone managed to speak to EE about anything ? Placed order on 8th. Not had any contact. App doesn't work. They dont answer the phone and if phone not going o arrive before Friday there's no point in it coming

Is custo

Re: Awful customer service

Northerner — Tue, 12 Aug 2025 19:25:01 GMT

Hi @GH792

Have you checked EE order tracking.

https://ee.co.uk/help/orders

Did you order online or in store. Have you checked your emails including junk folders.

Thanks