https://community.ee.co.uk/t5/Orders/Replacement-phone/m-p/1555719#M86503 <P>I reported my phone as damaged on Sunday 10 the insurance woman said the replacement would arrive mon 11 &nbsp;, nothing , rang up this morning, Tuesday 12 , supposed to be today but I’ve heard nothing from the courier and you are supposed to get a message in the morning as to delivery date and time , please advise</P> Tue, 12 Aug 2025 10:01:28 GMT He5803 2025-08-12T10:01:28Z https://community.ee.co.uk/t5/Orders/Replacement-phone/m-p/1555719#M86503 <P>I reported my phone as damaged on Sunday 10 the insurance woman said the replacement would arrive mon 11 &nbsp;, nothing , rang up this morning, Tuesday 12 , supposed to be today but I’ve heard nothing from the courier and you are supposed to get a message in the morning as to delivery date and time , please advise</P> Tue, 12 Aug 2025 10:01:28 GMT https://community.ee.co.uk/t5/Orders/Replacement-phone/m-p/1555719#M86503 He5803 2025-08-12T10:01:28Z https://community.ee.co.uk/t5/Orders/Replacement-phone/m-p/1555735#M86505 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4835869">@He5803</a>&nbsp;</P><P>You'll need to speak to your insurers.</P><P>If DPD is used then I suggest downloading and registering on the app.</P><P>Thanks&nbsp;</P> Tue, 12 Aug 2025 11:44:29 GMT https://community.ee.co.uk/t5/Orders/Replacement-phone/m-p/1555735#M86505 Northerner 2025-08-12T11:44:29Z