topic Track order isn’t working in Orders

Track order isn’t working

KevinMurphy81 — Tue, 12 Aug 2025 09:23:10 GMT

I have tried to use the help service and the tracking system keeps failing and I have received any updates on my order

Ritu_D — Tue, 12 Aug 2025 11:36:59 GMT

Thanks for reaching out over the community.

I am sorry you have been unable to track your order, i'd like to help you out with this.

What was it you have ordered?

Did you receive a confirmation email?

Thanks

Ritu

KevinMurphy81 — Wed, 13 Aug 2025 08:17:29 GMT

It was my phone upgrade as my contacts up at the end of the month
Your’s Sincerely Kevin Murphy

Ritu_D — Wed, 13 Aug 2025 08:25:09 GMT

Thanks for getting back to me @KevinMurphy81

Did you receive a confirmation email with a tracking number on?

What make and model phone did you order? I can check on the stock levels and expected delivery times.

If the online tracking is not working I would suggest you Contact Us to check on the status of your order.

Ritu