https://community.ee.co.uk/t5/Orders/Orders-being-cancelled/m-p/1555344#M86493 <P>Welcome to the EE Community <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4835844">@DemiLouise01</a></SPAN>&nbsp;<BR /><BR />Great to hear you're looking to join EE.&nbsp;<BR /><BR />Sorry to hear your application was cancelled. As this has happened multiple times it will usually be related to either credit check or identity verification check failing.&nbsp;<BR /><BR />We'd love you to join us so please <A href="https://ee.co.uk/help/contact-ee/sales" target="_blank">contact our sales team</A> who can check the reason for the order being cancelled, and if possible they'll be able to manually re-process the order for you <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><BR /><BR />Ali&nbsp;</P> Sun, 10 Aug 2025 10:49:06 GMT Ali_A 2025-08-10T10:49:06Z https://community.ee.co.uk/t5/Orders/Orders-being-cancelled/m-p/1555264#M86488 <P>Has anyone experienced their orders being cancelled? I ordered a SIM and got a text message the next day to say my order had been cancelled. So I then ordered a SIM again and again it got cancelled.. Impossible to get in contact with anyone to find out why..&nbsp;</P> Sat, 09 Aug 2025 18:41:44 GMT https://community.ee.co.uk/t5/Orders/Orders-being-cancelled/m-p/1555264#M86488 DemiLouise01 2025-08-09T18:41:44Z https://community.ee.co.uk/t5/Orders/Orders-being-cancelled/m-p/1555344#M86493 <P>Welcome to the EE Community <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4835844">@DemiLouise01</a></SPAN>&nbsp;<BR /><BR />Great to hear you're looking to join EE.&nbsp;<BR /><BR />Sorry to hear your application was cancelled. As this has happened multiple times it will usually be related to either credit check or identity verification check failing.&nbsp;<BR /><BR />We'd love you to join us so please <A href="https://ee.co.uk/help/contact-ee/sales" target="_blank">contact our sales team</A> who can check the reason for the order being cancelled, and if possible they'll be able to manually re-process the order for you <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><BR /><BR />Ali&nbsp;</P> Sun, 10 Aug 2025 10:49:06 GMT https://community.ee.co.uk/t5/Orders/Orders-being-cancelled/m-p/1555344#M86493 Ali_A 2025-08-10T10:49:06Z