https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554633#M86468 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4833230">@Emilyfuller1988</a>&nbsp;, It should not cost anything to ring customer support, see my signature for numbers to ring them, which is free.</P><P>We have no access to account and do not know who you are, so you would have to ring them.</P> Thu, 07 Aug 2025 19:16:16 GMT Schockwave 2025-08-07T19:16:16Z https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554498#M86465 <P>Please can you let me know where my order is? Ordered a week ago and phone not arrived, tracking number does not work and no update&nbsp;</P> Thu, 07 Aug 2025 11:10:24 GMT https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554498#M86465 Emilyfuller1988 2025-08-07T11:10:24Z https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554500#M86466 <P>Calling costs a bomb from a non EE number&nbsp;</P> Thu, 07 Aug 2025 11:15:41 GMT https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554500#M86466 Emilyfuller1988 2025-08-07T11:15:41Z https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554633#M86468 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4833230">@Emilyfuller1988</a>&nbsp;, It should not cost anything to ring customer support, see my signature for numbers to ring them, which is free.</P><P>We have no access to account and do not know who you are, so you would have to ring them.</P> Thu, 07 Aug 2025 19:16:16 GMT https://community.ee.co.uk/t5/Orders/Re-New-Phone/m-p/1554633#M86468 Schockwave 2025-08-07T19:16:16Z