https://community.ee.co.uk/t5/Orders/Trying-to-order/m-p/1552423#M86390 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4825554">@Dazr79</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Have you tried to clear the cookies and cache from your browser to see if that helps?</P> <P>If not, are you able to try a different browser or device to see if the same happens?</P> <P>If it does carry on, I'd recommend speaking to our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A>, who can look into this further for you and look at your mobile options.</P> <P>Michael</P> Wed, 30 Jul 2025 11:44:58 GMT Michael_D 2025-07-30T11:44:58Z https://community.ee.co.uk/t5/Orders/Trying-to-order/m-p/1552398#M86386 <P>I login to my EE account as i have broadband with EE and i want to get a pay monthly mobile as mine is due for renewal with 3, everytime it tells me that i'm already a customer and need to login! I'm logged in already! Even when i click login and continue i just gets to the end and says the same thing!&nbsp;</P> Wed, 30 Jul 2025 09:47:41 GMT https://community.ee.co.uk/t5/Orders/Trying-to-order/m-p/1552398#M86386 Dazr79 2025-07-30T09:47:41Z https://community.ee.co.uk/t5/Orders/Trying-to-order/m-p/1552423#M86390 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4825554">@Dazr79</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Have you tried to clear the cookies and cache from your browser to see if that helps?</P> <P>If not, are you able to try a different browser or device to see if the same happens?</P> <P>If it does carry on, I'd recommend speaking to our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A>, who can look into this further for you and look at your mobile options.</P> <P>Michael</P> Wed, 30 Jul 2025 11:44:58 GMT https://community.ee.co.uk/t5/Orders/Trying-to-order/m-p/1552423#M86390 Michael_D 2025-07-30T11:44:58Z