https://community.ee.co.uk/t5/Orders/Double-charged/m-p/1551789#M86332 <P>Hi,</P><P>I recently ordered AirPods and when initially checking out I had encountered an error and had to recheck out which went through and I received a confirmation email as usual.&nbsp;</P><P>Upon checking my bank statement, I have realised I have been double charged for the AirPods for the initial error, and have not received any confirmation.</P><P>I used guest check-out so I can't link these to my account &amp; I have called 150 already.</P><P>Is there an external number I can call to get to the bottom of this issue?</P><P>Thanks</P> Mon, 28 Jul 2025 10:16:00 GMT Usernam1 2025-07-28T10:16:00Z https://community.ee.co.uk/t5/Orders/Double-charged/m-p/1551789#M86332 <P>Hi,</P><P>I recently ordered AirPods and when initially checking out I had encountered an error and had to recheck out which went through and I received a confirmation email as usual.&nbsp;</P><P>Upon checking my bank statement, I have realised I have been double charged for the AirPods for the initial error, and have not received any confirmation.</P><P>I used guest check-out so I can't link these to my account &amp; I have called 150 already.</P><P>Is there an external number I can call to get to the bottom of this issue?</P><P>Thanks</P> Mon, 28 Jul 2025 10:16:00 GMT https://community.ee.co.uk/t5/Orders/Double-charged/m-p/1551789#M86332 Usernam1 2025-07-28T10:16:00Z https://community.ee.co.uk/t5/Orders/Double-charged/m-p/1551817#M86339 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4793429">@Usernam1</a>&nbsp;, here is the link to contact customer service and also check my signature:</P><P><A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank">https://ee.co.uk/help/contact-ee/account-billing/mobile-phone</A></P> Mon, 28 Jul 2025 11:46:09 GMT https://community.ee.co.uk/t5/Orders/Double-charged/m-p/1551817#M86339 Schockwave 2025-07-28T11:46:09Z