topic Re: Limboland in Orders

Limboland

ThriceLeah — Sat, 26 Jul 2025 13:51:17 GMT

Hi, I ordered a SIM card but DPD have been unable to deliver it and it's now winging it's way back to EE. In the meantime I've received my first bill. TBF it's my fault, I should've had it delivered to my work address. How can I get it rerouted to a new address?

Re: Limboland

Schockwave — Sat, 26 Jul 2025 14:28:54 GMT

Hello @ThriceLeah ,

Welcome to the community,

If it is just the SIM card you are waiting for, they are normally delivered via second class post, but if you are only requiring a SIM card, if you are able to go to an EE high street store with photo ID, such as passport or driving licence, then you can get one there.

Re: Limboland

ThriceLeah — Sat, 26 Jul 2025 14:37:42 GMT

Thanks Shockwave. I'm guessing they have been trying to obtain a signature on delivery rather than send it second class. Oh well, I'll try and find a branch near me. 👍

Re: Limboland

Schockwave — Sat, 26 Jul 2025 14:38:38 GMT

@ThriceLeah , you are welcome glad to help, good luck.