topic Re: No update on z fold delivery 😒 ordered on the 16th of july in Orders

No update on z fold delivery 😒 ordered on the 16th of july

Luked99 — Thu, 24 Jul 2025 22:41:40 GMT

Had order confirmation and it says its been dispatched, yet I've heard nothing from dpd or other companies. In the confirmation email it says expected delivery on the 18th of July 🥲 big sad its not delivered.

Id love some clarification is its out of stock or delayed

Re: No update on z fold delivery 😒 ordered on the 16th of july

Luked99 — Thu, 24 Jul 2025 22:43:01 GMT

Im still waiting a week later 😞 big sad

Re: No update on z fold delivery 😒 ordered on the 16th of july

XRaySpeX — Thu, 24 Jul 2025 22:44:50 GMT

This user discussion forum can have no access to your specific account. You need to raise this with CS.

Re: No update on z fold delivery 😒 ordered on the 16th of july

Chris_S — Fri, 25 Jul 2025 07:12:39 GMT

Hi @Luked99

Just to add to @XRaySpeX's advice, you can find a link to our contact us page here

Chris S

Re: No update on z fold delivery 😒 ordered on the 16th of july

Luked99 — Fri, 25 Jul 2025 23:05:29 GMT

Thanks for these, I got through to customer service and there was an error
and my device was not dispatched... sorted now should get it in the next
seven days. Not the best service but its sorted now

Re: No update on z fold delivery 😒 ordered on the 16th of july

Lesley_W — Sat, 26 Jul 2025 08:23:47 GMT

Thanks for popping back with an update @Luked99

Apologies it hasn't been a smooth experience, but I hope you love the new phone when it arrives.

Lesley