topic Re: Can't track order and no update in Orders

Can't track order and no update

Emmab0523 — Wed, 23 Jul 2025 06:50:43 GMT

I added an extra pay monthly phone contract to my account along side my existing one. I placed the order on the 19th July. Every time I try to track my order it keeps saying "ooops tracking timed out message". It is a Google pixel 9 pro XL so I'm sure there shouldn't be a delay as it's not a new phone that's just come out. Zero updates

Re: Can't track order and no update

Ritu_D — Wed, 23 Jul 2025 08:59:19 GMT

Good morning @Emmab0523

Thanks for getting in touch, I am sure you are eager to get your new phone.

I have just checked the stock for the Google pixel 9 Pro XL and all colours are showing in stock.

I would definitely suggest to Contact Us our team will be able to check everything on the account and give you information on expected delivery.

Thanks

Ritu