https://community.ee.co.uk/t5/Orders/Saturday-delivery/m-p/1548545#M86087 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4817069">@JessicaH17</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>This is normal, the charge would go onto the bill so there is a record of what you are paying for.</P> <P>If you look on page 3 of the PDF version of the bill, it should show the payment you made over the phone and a credit balance brought forward for that amount. This would then cover the charge on the bill to cancel it out.</P> <P>Is that showing for you?</P> <P>Michael</P> Wed, 16 Jul 2025 07:36:38 GMT Michael_D 2025-07-16T07:36:38Z https://community.ee.co.uk/t5/Orders/Saturday-delivery/m-p/1548486#M86080 <P>Got my billing for July and I paid for Saturday delivery to get my new phone early. Paid on the phone on that Friday and it’s been added on again on my bill??? So I’ll be paying twice&nbsp;</P> Tue, 15 Jul 2025 19:44:50 GMT https://community.ee.co.uk/t5/Orders/Saturday-delivery/m-p/1548486#M86080 JessicaH17 2025-07-15T19:44:50Z https://community.ee.co.uk/t5/Orders/Saturday-delivery/m-p/1548545#M86087 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4817069">@JessicaH17</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>This is normal, the charge would go onto the bill so there is a record of what you are paying for.</P> <P>If you look on page 3 of the PDF version of the bill, it should show the payment you made over the phone and a credit balance brought forward for that amount. This would then cover the charge on the bill to cancel it out.</P> <P>Is that showing for you?</P> <P>Michael</P> Wed, 16 Jul 2025 07:36:38 GMT https://community.ee.co.uk/t5/Orders/Saturday-delivery/m-p/1548545#M86087 Michael_D 2025-07-16T07:36:38Z