topic Re: Recently tried ordering an iPhone 16 pro in Orders

Recently tried ordering an iPhone 16 pro

Hanr07 — Fri, 04 Jul 2025 16:49:04 GMT

Hi i recently tried ordering an iPhone 16 pro

but haven’t received and credit check email or what’s happening with it Any way someone could check?

Re: Recently tried ordering an iPhone 16 pro

Leanne_T — Fri, 04 Jul 2025 14:01:08 GMT

Thanks for coming to the community 🙂

We don't have access to individual orders on the community to check this for you, but will certainly see what we can do to help.

Did you receive a confirmation email?

Which memory size and colour iPhone 16 Pro did you order?

Leanne.

Re: Recently tried ordering an iPhone 16 pro

Hanr07 — Fri, 04 Jul 2025 15:47:02 GMT

I have no confirmation email it was an iPhone 16 pro dessert titanium 128GB i saw from other to wait 24-48 but i had ordered this the beginning of this week

Re: Recently tried ordering an iPhone 16 pro

Leanne_T — Fri, 04 Jul 2025 16:00:15 GMT

Great thanks @Hanr07

In this case as you've had no confirmation email or update, you would need to get in touch with our mobile guides. The team will get everything fully checked for you and give you an update on the order.

Ways to get in touch can be found on the Contact Us page 🙂

Leanne.