https://community.ee.co.uk/t5/Orders/Stolen-phones/m-p/1544202#M85902 <P>Hi</P><P>has anybody else had there new mobiles stolen by the dpd driver? I had 2 devices delivered 2 weeks ago and when I went to open the box’s to get the phones out the seal was already broken and the phones gone. It’s now been 2 weeks and I’m still without my phones and ee are not helping.</P><P>any advice before I cancel my contracts and stop the direct debit.</P> Fri, 27 Jun 2025 08:07:34 GMT Dazbedford 2025-06-27T08:07:34Z https://community.ee.co.uk/t5/Orders/Stolen-phones/m-p/1544202#M85902 <P>Hi</P><P>has anybody else had there new mobiles stolen by the dpd driver? I had 2 devices delivered 2 weeks ago and when I went to open the box’s to get the phones out the seal was already broken and the phones gone. It’s now been 2 weeks and I’m still without my phones and ee are not helping.</P><P>any advice before I cancel my contracts and stop the direct debit.</P> Fri, 27 Jun 2025 08:07:34 GMT https://community.ee.co.uk/t5/Orders/Stolen-phones/m-p/1544202#M85902 Dazbedford 2025-06-27T08:07:34Z https://community.ee.co.uk/t5/Orders/Stolen-phones/m-p/1544269#M85903 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4807129">@Dazbedford</a></SPAN>.</P> <P>Thanks for reaching out to us here on the Community!</P> <P>If there are any issues with your delivery, we would recommend <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank">getting in touch with our team</A> as soon as possible so we can raise an investigation with DPD.&nbsp;</P> <P>There are a range of criteria we'd take into advance when investigating here, but our dedicated supply chain team will aim to keep you updated on all of your options.&nbsp;</P> <P>Peter</P> Fri, 27 Jun 2025 11:42:30 GMT https://community.ee.co.uk/t5/Orders/Stolen-phones/m-p/1544269#M85903 Peter_W 2025-06-27T11:42:30Z