https://community.ee.co.uk/t5/Orders/What-s-wrong-with-your-website/m-p/1541737#M85785 <P>I've tried to place an order for a pay monthly phone on 3 occasions over the last couple of weeks, every time the website has failed at some stage in the order process, either taking me to a blank page or an error page. On 2 occasions you've taken £30 (one of the payments has been refunded now).</P><P>What do I have to do to order a phone through your website? Is it even possible?</P> Mon, 16 Jun 2025 20:20:51 GMT adamjmcgrath 2025-06-16T20:20:51Z https://community.ee.co.uk/t5/Orders/What-s-wrong-with-your-website/m-p/1541737#M85785 <P>I've tried to place an order for a pay monthly phone on 3 occasions over the last couple of weeks, every time the website has failed at some stage in the order process, either taking me to a blank page or an error page. On 2 occasions you've taken £30 (one of the payments has been refunded now).</P><P>What do I have to do to order a phone through your website? Is it even possible?</P> Mon, 16 Jun 2025 20:20:51 GMT https://community.ee.co.uk/t5/Orders/What-s-wrong-with-your-website/m-p/1541737#M85785 adamjmcgrath 2025-06-16T20:20:51Z https://community.ee.co.uk/t5/Orders/What-s-wrong-with-your-website/m-p/1541741#M85786 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4794243">@adamjmcgrath</a>&nbsp;</P> <P>Might be worth calling EE CS on 150 tomorrow to establish if there is anything on your account stopping your upgrade.</P> <P>Thanks&nbsp;</P> Mon, 16 Jun 2025 20:39:44 GMT https://community.ee.co.uk/t5/Orders/What-s-wrong-with-your-website/m-p/1541741#M85786 Northerner 2025-06-16T20:39:44Z