topic Order in Orders

Order

Robbo8825 — Fri, 06 Jun 2025 19:28:14 GMT

I ordered a phone 3/06/25

Had a confirmation email but nothing since?

Re: Order

Schockwave — Fri, 06 Jun 2025 20:58:16 GMT

Hello @Robbo8825 ,

Welcome to the community,

Have you checked your spam/junk folder?

As soon as EE dispatch the phone, you will get notification from DPD up to the evening before delivery and another one on the day of delivery with a one hour window, but deliveries do not happen over the weekend, so the earliest will be Monday.

Re: Order

Northerner — Sat, 07 Jun 2025 04:44:48 GMT

Hi @Robbo8825

Have you checked order tracking.

https://ee.co.uk/help/orders

Thanks