topic Re: Contract in Orders

Contract

Kewlllia — Thu, 29 May 2025 20:19:01 GMT

@eehelp i got a contract you took £50 however never sent me a email or anything to confirm. However money was removed from my bank account

L_P95 — Thu, 29 May 2025 20:40:35 GMT

If it's anything like the service I have received, they've no doubt spelt your name wrong on your email so you'll never receive anything off them.

Debbie_G — Fri, 30 May 2025 07:54:20 GMT

Welcome to the community.

I know you'll be keen to get an update on your order.

Have you been able to check your Junk/Spam folder for any emails from EE?

When did you place your order?

Debbie

Kewlllia — Fri, 30 May 2025 07:55:48 GMT

Hello yes I did and I didn’t receive anything

Debbie_G — Fri, 30 May 2025 08:19:48 GMT

Thanks for getting back to me @Kewlllia.

Was this an upgrade or a new contract order?

Which device have you ordered?

Debbie

Kewlllia — Fri, 30 May 2025 08:21:38 GMT

A new contract

Debbie_G — Fri, 30 May 2025 08:33:18 GMT

Thanks for confirming this @Kewlllia.

Which model device, including memory size and colour, have you ordered?

Debbie

Kewlllia — Fri, 30 May 2025 09:34:11 GMT

iPhone 16 pro max, desert titanium, 1024 GB

Debbie_G — Fri, 30 May 2025 09:49:00 GMT

Thanks for letting me know @Kewlllia.

The iPhone 16 Pro Max,1024GB in Desert Titanium, is currently showing 'usually dispatched within 1 day'.

I'd recommend getting in touch with our guides, they will be able to check the status of your order and get you an update.

Debbie