https://community.ee.co.uk/t5/Orders/404-Page-not-found/m-p/1537426#M85536 <P>Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?&nbsp;</P> Thu, 29 May 2025 22:24:09 GMT SSGILLIAMFAM 2025-05-29T22:24:09Z https://community.ee.co.uk/t5/Orders/404-Page-not-found/m-p/1537426#M85536 <P>Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?&nbsp;</P> Thu, 29 May 2025 22:24:09 GMT https://community.ee.co.uk/t5/Orders/404-Page-not-found/m-p/1537426#M85536 SSGILLIAMFAM 2025-05-29T22:24:09Z https://community.ee.co.uk/t5/Orders/404-Page-not-found/m-p/1537454#M85539 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4791501">@SSGILLIAMFAM</a></SPAN></SPAN> I can imagine it's worrying when the payment has been taken but you've not had any confirmation the order has gone through.</P> <P>I'd recommend giving us a call so a guide can get this looked into for you and give you some clarity as to what's happening.</P> <P>To speak to a guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.</P> <P>You can find a link to our contact us page <A href="https://ee.co.uk/help/contact-ee" target="_blank">here</A></P> <P>Chris S</P> Fri, 30 May 2025 07:44:53 GMT https://community.ee.co.uk/t5/Orders/404-Page-not-found/m-p/1537454#M85539 Chris_S 2025-05-30T07:44:53Z