https://community.ee.co.uk/t5/Orders/Haven-t-recieved-my-Trade-in-Pack/m-p/1536580#M85506 <P>Hi, its been a month now and i havent recieved my trade in pack from my upgrade. I have called 150 and they told me to ring a number but its the same one.</P><P>Has anyone else had this issue?</P><P>Thanks</P> Tue, 27 May 2025 10:40:50 GMT JoshiiKendii02 2025-05-27T10:40:50Z https://community.ee.co.uk/t5/Orders/Haven-t-recieved-my-Trade-in-Pack/m-p/1536580#M85506 <P>Hi, its been a month now and i havent recieved my trade in pack from my upgrade. I have called 150 and they told me to ring a number but its the same one.</P><P>Has anyone else had this issue?</P><P>Thanks</P> Tue, 27 May 2025 10:40:50 GMT https://community.ee.co.uk/t5/Orders/Haven-t-recieved-my-Trade-in-Pack/m-p/1536580#M85506 JoshiiKendii02 2025-05-27T10:40:50Z https://community.ee.co.uk/t5/Orders/Haven-t-recieved-my-Trade-in-Pack/m-p/1536615#M85507 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4772170">@JoshiiKendii02</a></SPAN>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>You should've received your trade-in pack by now, so I know why you'll be eager to get this chased up.&nbsp;</P> <P>I'd suggest <A href="https://ee.co.uk/help/contact-ee" target="_blank">contacting us back</A> so the team can review this further. They should be able to send a webform to the relevant team to get this all sorted.</P> <P>Linzi&nbsp;<BR />&nbsp;</P> Tue, 27 May 2025 13:11:19 GMT https://community.ee.co.uk/t5/Orders/Haven-t-recieved-my-Trade-in-Pack/m-p/1536615#M85507 Linzi_H 2025-05-27T13:11:19Z