https://community.ee.co.uk/t5/Orders/Pay-monthly-phone/m-p/1533498#M85406 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779720">@Antbarton</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I know you'll be keen to get an update on your order.</P> <P>Have you been able to check your Junk/Spam folder for any emails from EE?&nbsp;</P> <P>Was this an upgrade or a new contract order?</P> <P>Debbie&nbsp;</P> Wed, 14 May 2025 14:32:58 GMT Debbie_G 2025-05-14T14:32:58Z https://community.ee.co.uk/t5/Orders/Pay-monthly-phone/m-p/1533447#M85402 <P>Ordered a pay monthly phone they have taking the money out off my bank but I have not had a email about it and I can’t see it on the app can some one help me plz&nbsp;</P> Wed, 14 May 2025 12:24:26 GMT https://community.ee.co.uk/t5/Orders/Pay-monthly-phone/m-p/1533447#M85402 Antbarton 2025-05-14T12:24:26Z https://community.ee.co.uk/t5/Orders/Pay-monthly-phone/m-p/1533498#M85406 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779720">@Antbarton</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I know you'll be keen to get an update on your order.</P> <P>Have you been able to check your Junk/Spam folder for any emails from EE?&nbsp;</P> <P>Was this an upgrade or a new contract order?</P> <P>Debbie&nbsp;</P> Wed, 14 May 2025 14:32:58 GMT https://community.ee.co.uk/t5/Orders/Pay-monthly-phone/m-p/1533498#M85406 Debbie_G 2025-05-14T14:32:58Z