topic Re: ordered a Sim in Orders

ordered a Sim

Neeraj216 — Mon, 12 May 2025 21:30:59 GMT

Ordered Sim online , but still no update on the order . can't even track the order.

Re: ordered a Sim

Chris_B — Tue, 13 May 2025 07:19:25 GMT

@Neeraj216 SIM cards are sent out 2nd class Royal Mail. There is no tracking for this

Re: ordered a Sim

Chris_S — Tue, 13 May 2025 07:52:11 GMT

Hi @Neeraj216 It's great news to hear that you've ordered a sim online,

As @Chris_B mentioned, we can't track second class Royal Mail delivery, but if you give us a call, A guide will be able to tell you if the order has been set up yet.

To speak to guide, you'd just need to dial 150 from an EE phone or 07953 966 150 from any other phone.

Our Contact Us page can be found here

Chris S