topic Re: Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin in Orders

Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Service-1 — Wed, 02 Apr 2025 08:32:30 GMT

Re: Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Ritu_D — Wed, 02 Apr 2025 10:40:30 GMT

Hi @Service-1

Thanks for reaching out to us on the community.

How did you place your order?

Did you receive any confirmation email?

Thanks

Ritu

Re: Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Gates91 — Fri, 11 Apr 2025 18:25:06 GMT

I’m having the same issue , I received a confirmation email and then 2 minutes later I got an email saying that it’s been cancelled, is there an issue with raybans at the moment?

Re: Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Michael_D — Sat, 12 Apr 2025 07:51:24 GMT

Hi @Gates91

Thanks for coming to the community.

Was it the Ray-Ban Meta Skylar sunglasses that you'd ordered?

Were they being purchased outright or on paid monthly on Add to Plan on a mobile contract?

Michael

Re: Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Ali1245 — Sun, 04 May 2025 00:35:05 GMT

Please cancelled my order

Re: Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Linzi_H — Sun, 04 May 2025 08:09:17 GMT

Hi @Ali1245

Welcome to the Community.

We aren't able to cancel orders here, so you'll need to get in touch with our team directly to do so.

Were you adding these to a Pay Monthly mobile contract, or did you make the purchase outright?

Linzi