topic Re: Delivery in Orders

Delivery

Ellen97 — Thu, 24 Apr 2025 13:04:40 GMT

Hello

I ordered the apple iPad Air M3 13inch.

the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.

Can I ask why?

Re: Delivery

Schockwave — Thu, 24 Apr 2025 14:15:46 GMT

Hello @Ellen97 ,

Welcome to the community,

We would have no idea, your best bet would be to ring customer service.

I would also suggest downloading DPD app if you have not already done so.

You will receive notification up to the evening before delivery and another one on the day of delivery with a one hour window.

Your order says awaiting confirmation of delivery date, so looks like that is what you have to do.

Re: Delivery

Ellen97 — Fri, 25 Apr 2025 00:05:44 GMT

Is there anyway you can check stock levels? Just so I know if it in stock or not and if I’m going to be waiting up to 28 days.

I ordered the iPad Air M3 (2025) 512GB.

Re: Delivery

Chris_S — Fri, 25 Apr 2025 07:07:42 GMT

Hi @Ellen97 Wow great choice of product there! I can imagine you're keen to get your hands on it as soon as possible.

I can take a look at our stock levels for you; Which colour did you go for?

Chris S

Re: Delivery

Ellen97 — Fri, 25 Apr 2025 07:29:52 GMT

Hi Chris,

Space grey is the color I went for 😄

Re: Delivery

Chris_S — Fri, 25 Apr 2025 07:38:08 GMT

Brilliant, thanks @Ellen97 what screen size was it?

Chris S

Re: Delivery

Ellen97 — Fri, 25 Apr 2025 07:41:03 GMT

It was the 13inch ☺️

Re: Delivery

Chris_S — Fri, 25 Apr 2025 08:09:50 GMT

It looks like the estimated dispatch time is more than 28 days for that version @Ellen97

There are other memory options that are available at the moment, would you consider changing your order?

Chris S

Re: Delivery

Ellen97 — Fri, 25 Apr 2025 08:12:07 GMT

Thank you, I need the bigger memory.

what do they have in stock on the 13inch at 512GB?

Re: Delivery

Chris_S — Fri, 25 Apr 2025 08:21:33 GMT

It's showing that there's a few purple iPad Air M3 512gb options in stock @Ellen97 Would you consider that colour?

Chris S