topic Cancelled my upgrade in Orders

Cancelled my upgrade

Sazzy12 — Thu, 24 Apr 2025 17:36:24 GMT

I cancelled my upgrade I’ve not received my refund

Chris_B — Thu, 24 Apr 2025 18:02:05 GMT

@Sazzy12 Refunds take around 7-10 days, it’s not instant as it has a process to go through first. Basically it needs to be approved first.

Chris_S — Fri, 25 Apr 2025 07:56:27 GMT

Hi @Sazzy12 As @Chris_B mentioned, the refund can take 7-10 days. However, this can be affected by national holidays or other delays.

If you've still not received your refund after 10 days, I'd recommend giving us a call so we can get it looked into for you.

You can find a link to our contact us page here

Chris S