topic Order in Orders

Order

YS2383 — Sat, 19 Apr 2025 08:01:08 GMT

I ordered the iPhone 16 pro max and I received a receipt but I haven’t gotten a order number that I can use to track my order. I ordered around 5am on the 18th of April. I know it’s only been a day but I just wanted to check what was going on since I received no update after I had gotten the receipt emailed to me.

Re: Order

Northerner — Sat, 19 Apr 2025 09:15:24 GMT

Hi @YS2383

As a bank holiday it maybe your order is not processed yet. I suggest giving EE a call and check your order:

https://ee.co.uk/help/contact-ee

Thanks

Re: Order

Schockwave — Sat, 19 Apr 2025 09:50:18 GMT

@YS2383 , have you checked your spam/junk folder?