https://community.ee.co.uk/t5/Orders/Order/m-p/1525406#M84882 <P>I placed a order on Saturdays for a email to say they received the order I payed a deposit which come out my bank and herd nothing since. I tried putting my order number in to track it bilut keep saying not working . If I not allowed the mobile can I have my money back olease</P> Tue, 15 Apr 2025 07:22:26 GMT Rachel590 2025-04-15T07:22:26Z https://community.ee.co.uk/t5/Orders/Order/m-p/1525406#M84882 <P>I placed a order on Saturdays for a email to say they received the order I payed a deposit which come out my bank and herd nothing since. I tried putting my order number in to track it bilut keep saying not working . If I not allowed the mobile can I have my money back olease</P> Tue, 15 Apr 2025 07:22:26 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1525406#M84882 Rachel590 2025-04-15T07:22:26Z https://community.ee.co.uk/t5/Orders/Order/m-p/1525436#M84884 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4754088">@Rachel590</a></SPAN>&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>I am sorry you have been experiencing issues with your order.&nbsp;</P> <P>I would definitely recommend giving our digital sales team a call to check on your order, they will be able to explain more about what's happening.&nbsp;</P> <P>You can find information how to get in touch here <A href="https://ee.co.uk/help/contact-ee" target="_blank">Contact Us | Help &amp; Support | EE</A></P> <P>Thanks&nbsp;</P> <P>Ritu</P> Tue, 15 Apr 2025 09:15:12 GMT https://community.ee.co.uk/t5/Orders/Order/m-p/1525436#M84884 Ritu_D 2025-04-15T09:15:12Z