topic Re: New Contract in Orders

New Contract

Alexjh72 — Fri, 28 Mar 2025 19:29:13 GMT

Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA

Re: New Contract

Chris_B — Fri, 28 Mar 2025 19:56:58 GMT

@Alexjh72 You’ll need to speak with customer support about this. This is a public forum and no one here knows who you are let alone anything about what you’ve ordered

Re: New Contract

Alexjh72 — Fri, 28 Mar 2025 20:02:55 GMT

Cheers I thought EE were on overwatch, never mind I shall call in the
morning.

Re: New Contract

Schockwave — Sat, 29 Mar 2025 12:47:53 GMT

@Alexjh72 , the staff that work for EE in the community, have no account access and would not know who you are either, so any account queries have to be dealt with by speaking to customer service.