topic No confirmation in Orders

No confirmation

RRA1 — Thu, 20 Mar 2025 20:53:19 GMT

I have just ordered the iPhone 16 pro max however have not received confirmation however money has been taken out of my account.

Re: No confirmation

Northerner — Thu, 20 Mar 2025 22:21:21 GMT

Hi @RRA1

You'll receive confirmation when your order is processed.

No money is taken it is reserved to be taken by your bank.

Thanks

Re: No confirmation

Linzi_H — Fri, 21 Mar 2025 08:55:50 GMT

Hi @RRA1

Welcome to the Community 😊

As @Northerner has mentioned above, once your order is successfully processed you should receive an email confirmation. Have you checked any junk/spam folders too?

If money has been taken from your bank, and you'd like the team to check the status of the order, please call us directly.

Linzi