topic Re: My order in Orders

My order

rhiannonc — Wed, 19 Mar 2025 21:35:46 GMT

I have not received my order what do I do ?

Re: My order

Chris_B — Wed, 19 Mar 2025 21:49:48 GMT

@rhiannonc Do you know the person who signed it ? Because they should have gave a 4 digit code before it got handed over.

Re: My order

rhiannonc — Wed, 19 Mar 2025 21:50:43 GMT

No it says R Connelly signed it my name is R Connolly, I don’t even no were it got delivered to cause it’s not at my house.

Re: My order

rhiannonc — Wed, 19 Mar 2025 21:57:35 GMT

No im not sure who signed for it I did not sign for it I got a phone call on Saturday 15th from EE telling me it would be delivered Monday 17th and I got messages from DPD saying it was delivered on the 18th I don’t no who has my order or who signed for it I did not signe for it and I did not receive it to my house eirther.

Re: My order

Rach_H — Thu, 20 Mar 2025 08:26:53 GMT

Hi @rhiannonc

Welcome to the Community!

We want your delivery to be as straightforward as possible, so I'm sorry to hear that this has happened. If you give our team a call, then they will be able to take a look, and investigate further what has happened here.

Rach

Re: My order

Profile closed — Thu, 20 Mar 2025 08:56:46 GMT

@rhiannonc

Tracking in the DPD app always shows a photo of my deliveries.

Worth a look, under “History”.