topic Re: Voucher with new plan in Orders

Voucher with new plan

Joshua0 — Thu, 06 Mar 2025 14:16:02 GMT

Hey all, I got a new S25+ and ive been given a voucher code to redeem some galaxy bud3 for free, and everything i try to apply said code it wont do it at all

Re: Voucher with new plan

Lesley_W — Thu, 06 Mar 2025 16:21:02 GMT

Hi @Joshua0

Thanks for coming to our community.

The code will only work with the specific Buds that are included in the offer. When you follow the link in the text, and scroll down it should have the exact ones there to add to your basket.

Here is the link to the correct ones if you can give that a go Samsung Buds3 Silver - S25 Gift Item (SM-R530NZAAEUA/GWP3) | EE Store

Lesley

Re: Voucher with new plan

Joshua0 — Mon, 17 Mar 2025 12:45:23 GMT

I have selected the correct buds but every time I input the voucher code, and click continue it auto removes the code and when i click apply it doesn't do anything

Re: Voucher with new plan

Peter_W — Mon, 17 Mar 2025 14:51:24 GMT

Hey @Joshua0, just to be sure are you directly heading to the link that @Lesley_W shared here?

If you're still encountering the same issues, it could be worth trying this from a different device or browser, too.

Peter

Re: Voucher with new plan

Joshua0 — Mon, 17 Mar 2025 15:59:33 GMT

I changed my browser from Samsung Internet to chrome and it worked, thank you

Re: Voucher with new plan

Peter_W — Mon, 17 Mar 2025 16:06:20 GMT

I'm really glad to hear that worked for you @Joshua0.

Thanks for coming back to let us know too 😊

Peter