https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513469#M84217 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4714856">@NathanF981</a>&nbsp; you get the standard 14 day cooling of period after you get the device to cal call customer support to inform them you do t want the device. &nbsp; But you could try calling customer support now to see if you can cancel the order in case it hasn’t yet been dispatched to the store.&nbsp;</P> Wed, 05 Mar 2025 13:56:54 GMT Chris_B 2025-03-05T13:56:54Z https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513459#M84214 <P>Hello, I ordered an IPhone 16 to be delivered to my local store last Friday, I am waiting for it to be delivered but I am also wanting to return it once it arrives. I haven’t heard anything about the delivery but is there any way to cancel it so it doesn’t get delivered at all, rather than wait and then return it.</P> Wed, 05 Mar 2025 13:46:16 GMT https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513459#M84214 NathanF981 2025-03-05T13:46:16Z https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513462#M84215 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4714856">@NathanF981</a>&nbsp; Where did you order this from ? &nbsp;The store itself or online/over the phone ? &nbsp;</P> Wed, 05 Mar 2025 13:49:46 GMT https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513462#M84215 Chris_B 2025-03-05T13:49:46Z https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513466#M84216 <P>I ordered it online&nbsp;</P> Wed, 05 Mar 2025 13:52:16 GMT https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513466#M84216 NathanF981 2025-03-05T13:52:16Z https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513469#M84217 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4714856">@NathanF981</a>&nbsp; you get the standard 14 day cooling of period after you get the device to cal call customer support to inform them you do t want the device. &nbsp; But you could try calling customer support now to see if you can cancel the order in case it hasn’t yet been dispatched to the store.&nbsp;</P> Wed, 05 Mar 2025 13:56:54 GMT https://community.ee.co.uk/t5/Orders/Waiting-for-device-I-would-like-to-return/m-p/1513469#M84217 Chris_B 2025-03-05T13:56:54Z