https://community.ee.co.uk/t5/Orders/Essentials-Plus-SIM-Unlimited/m-p/1513352#M84212 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4717004">@Emilybg84</a></SPAN>&nbsp;</P> <P>Welcome to the Community.</P> <P>It's fab to hear you've placed an order with us, and I know you'll be keen to see what stage things are at.</P> <P>Sometimes our team will email you directly asking to get in touch, and this is often to request more information. If you don't have any further updates though, I would suggest <A href="https://ee.co.uk/help/contact-ee" target="_blank">getting in touch</A> so our team can confirm exactly what's happening on 0800 956 6000.</P> <P>Linzi <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Wed, 05 Mar 2025 09:28:11 GMT Linzi_H 2025-03-05T09:28:11Z https://community.ee.co.uk/t5/Orders/Essentials-Plus-SIM-Unlimited/m-p/1513252#M84205 <P>I ordered a sim yesterday and got an XKO reference, it said they were doing checks and may call. Had no further confirmation or dispatch notice. Will they send a decline email if there is an issue and if so when?</P> Tue, 04 Mar 2025 21:12:20 GMT https://community.ee.co.uk/t5/Orders/Essentials-Plus-SIM-Unlimited/m-p/1513252#M84205 Emilybg84 2025-03-04T21:12:20Z https://community.ee.co.uk/t5/Orders/Essentials-Plus-SIM-Unlimited/m-p/1513352#M84212 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4717004">@Emilybg84</a></SPAN>&nbsp;</P> <P>Welcome to the Community.</P> <P>It's fab to hear you've placed an order with us, and I know you'll be keen to see what stage things are at.</P> <P>Sometimes our team will email you directly asking to get in touch, and this is often to request more information. If you don't have any further updates though, I would suggest <A href="https://ee.co.uk/help/contact-ee" target="_blank">getting in touch</A> so our team can confirm exactly what's happening on 0800 956 6000.</P> <P>Linzi <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Wed, 05 Mar 2025 09:28:11 GMT https://community.ee.co.uk/t5/Orders/Essentials-Plus-SIM-Unlimited/m-p/1513352#M84212 Linzi_H 2025-03-05T09:28:11Z