topic Re: were is my upgrade order in Orders

were is my upgrade order

sxgns — Sun, 02 Mar 2025 08:52:51 GMT

were is my upgrade order

Re: were is my upgrade order

Northerner — Sun, 02 Mar 2025 11:50:58 GMT

Hi @sxgns

Have you checked order tracking:

https://ee.co.uk/help/orders

Thanks

Re: were is my upgrade order

Chris_B — Sun, 02 Mar 2025 12:44:59 GMT

@sxgns Have you received a tracking number ? This isn’t the order number you got when you placed that order. Have you been notified it’s on its way ? When did you order it ?

Re: were is my upgrade order

sxgns — Sun, 02 Mar 2025 14:36:18 GMT

Email confirm order, no tracking or delivery information,

Re: were is my upgrade order

Schockwave — Sun, 02 Mar 2025 17:06:49 GMT

@sxgns , once your order has been dispatched, you will receive notification from DPD up to the evening before delivery and another one on the day of delivery with a one hour window.