https://community.ee.co.uk/t5/Orders/delayed-order/m-p/1506727#M83919 <P>hi everyone , i ordered s25 ultra on 6th Feb, initial deposit paid and till now no corresponding responds . i went to a near by office was told to wait till the phone arrives , no specific date given.</P><P>i called customer care yesterday and i was told my order can't be trace and i was referred to a near by office again , i don't know what to do?&nbsp; &nbsp;</P> Thu, 13 Feb 2025 12:50:54 GMT ayanfe 2025-02-13T12:50:54Z https://community.ee.co.uk/t5/Orders/delayed-order/m-p/1506727#M83919 <P>hi everyone , i ordered s25 ultra on 6th Feb, initial deposit paid and till now no corresponding responds . i went to a near by office was told to wait till the phone arrives , no specific date given.</P><P>i called customer care yesterday and i was told my order can't be trace and i was referred to a near by office again , i don't know what to do?&nbsp; &nbsp;</P> Thu, 13 Feb 2025 12:50:54 GMT https://community.ee.co.uk/t5/Orders/delayed-order/m-p/1506727#M83919 ayanfe 2025-02-13T12:50:54Z https://community.ee.co.uk/t5/Orders/delayed-order/m-p/1506799#M83920 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4697185">@ayanfe</a></SPAN>, thanks for reaching out to us here on the Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>So we can best advise you here, can you please tell us some more info about what exactly happened with your order?</P> <P>Did you place this via the EE website, or did you visit one of our retail stores?</P> <P>Also which colour and storage version of the S25 Ultra did you go for?<BR />Peter</P> Thu, 13 Feb 2025 15:11:05 GMT https://community.ee.co.uk/t5/Orders/delayed-order/m-p/1506799#M83920 Peter_W 2025-02-13T15:11:05Z