topic Re: Samsung s25 pre-order upgrade in Orders

Samsung s25 pre-order upgrade

Barman285 — Thu, 13 Feb 2025 08:15:48 GMT

Hi.I upgraded my phone to a Samsung s25 which was pre-ordered at an EE store. The phone has not been sent since 3rd February until now. What is the average waiting time? The phone is mint colour.

Re: Samsung s25 pre-order upgrade

Chris_B — Thu, 13 Feb 2025 08:19:04 GMT

@Barman285 you need to contact the store as that is your point of sale.

Re: Samsung s25 pre-order upgrade

Barman285 — Thu, 13 Feb 2025 08:25:23 GMT

I have already contacted them. They have only placed an order so they do not know how long it will take, that is why I asked about the average waiting period? Nobody knows anything…

Re: Samsung s25 pre-order upgrade

Rach_H — Thu, 13 Feb 2025 10:38:32 GMT

Hi @Barman285,

Welcome to the Community!

Could you let me know which memory size you've ordered, so I can look into the delivery timescales?

Rach

Re: Samsung s25 pre-order upgrade

Barman285 — Thu, 13 Feb 2025 10:58:23 GMT

Can I know what it is for 128gb and what it is for 256gb?I'm sure many other customers are also waiting for their phones like me...

Re: Samsung s25 pre-order upgrade

Rach_H — Thu, 13 Feb 2025 11:29:51 GMT

We currently have the 128GB in stock, and there is a delay of up to 14 days on the 256GB model, but this may be less depending on when you placed your order @Barman285.

Which phone had you ordered?

Rach