topic Re: Ref number in Orders

Ref number

Chrisjones888 — Sat, 08 Feb 2025 04:28:25 GMT

I've tried tracking my phone but ref number is to long

Re: Ref number

Rach_H — Sat, 08 Feb 2025 10:01:53 GMT

Hi @Chrisjones888,

Welcome to the Community!

We know how important it is for you to know what is happening with your order.

When did you place your order?

Have you heard from DPD that your phone is due to be delivered?

Rach

Re: Ref number

Chrisjones888 — Sat, 08 Feb 2025 14:30:02 GMT

Placed my order yesterday morning.Money was taken from account but haven't received a confirmation email from EE at all.Also haven't heard from DPD with regards to delivery date.

Sent from Outlook for Android<>

Re: Ref number

Rach_H — Sat, 08 Feb 2025 15:04:06 GMT

I'd recommend reaching out to our team @Chrisjones888 and they will be able to give you an update on your order.

Rach