topic Re: pre order in Orders

pre order

Oaskale97 — Thu, 06 Feb 2025 19:54:03 GMT

Can someone give me a phone number where i can call to speak with someone from customer service? Every time i call i just need to press buttons to hear a robot. I want to speak with a real person not a robot. I made an order and after 7 days is still awaiting delivery.

Re: pre order

Michael_D — Fri, 07 Feb 2025 08:39:17 GMT

Hi @Oaskale97

Thanks for coming to the community.

The options are there to help to get you to the right personal to help with your query. For checking your order, it would be best to speak to someone in our billing team, who will be able to check the order on the account.

I can see if I can get general information for you.

Which phone did you order (including colour and storage size)?

When did you place the order?

Michael

Re: pre order

Schockwave — Fri, 07 Feb 2025 09:50:30 GMT

@Oaskale97 , when you ring customer service, once the options are given, press 2 and you should then be able to speak to someone, rather than the robot.