topic Re: Order tracking in Orders

Order tracking

Samanthanaomi_ — Mon, 03 Feb 2025 16:18:56 GMT

Hello

I placed an order on Thursday night, the confirmation email said two working days but I haven’t had any further emails and my order number says no tracking or tracking expired.

Please can you check that the order was successful?

Thanks

Re: Order tracking

Northerner — Mon, 03 Feb 2025 17:23:29 GMT

Hi @Samanthanaomi_

If order tracking is not working then you'll need to speak to EE CS on 150.

Thanks

Re: Order tracking

Schockwave — Mon, 03 Feb 2025 21:24:51 GMT

@Samanthanaomi_ , have you checked your spam/junk folder to see if anything has gone there?