https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497409#M83395 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4670497">@Natz1997</a>&nbsp;</P> <P>The money is not debited but ring fenced by your bank pending debit. Your bank will release funds 7-10 days if no debit is made.&nbsp;</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Sat, 18 Jan 2025 15:16:33 GMT Northerner 2025-01-18T15:16:33Z https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497396#M83393 <P>I was declined for a moth phone and sim but payed a £30 upfront cost but has haven’t received my upfront cost back&nbsp;</P> Sat, 18 Jan 2025 14:20:04 GMT https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497396#M83393 Natz1997 2025-01-18T14:20:04Z https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497408#M83394 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4670497">@Natz1997</a>&nbsp; Refunds take between 7-10 days. &nbsp;&nbsp;</P> Sat, 18 Jan 2025 15:16:27 GMT https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497408#M83394 Chris_B 2025-01-18T15:16:27Z https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497409#M83395 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4670497">@Natz1997</a>&nbsp;</P> <P>The money is not debited but ring fenced by your bank pending debit. Your bank will release funds 7-10 days if no debit is made.&nbsp;</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Sat, 18 Jan 2025 15:16:33 GMT https://community.ee.co.uk/t5/Orders/Upfront-payment/m-p/1497409#M83395 Northerner 2025-01-18T15:16:33Z