https://community.ee.co.uk/t5/Orders/Still-waiting-on-dispatch/m-p/1495776#M83338 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1941889">@Jencrcrn</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I know you'll be eager to get an update on your order. If you're unable to track the order,<SPAN style="background-color:rgb(255,255,255);color:rgb(43,43,43);font-size:16px;"> </SPAN>please <A href="https://ee.co.uk/help/contact-ee" target="_blank">get in touch</A> to speak with our guides, they will be able to check the status of this and get you an update.</P> <P>Debbie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 14 Jan 2025 08:35:03 GMT Debbie_G 2025-01-14T08:35:03Z https://community.ee.co.uk/t5/Orders/Still-waiting-on-dispatch/m-p/1495511#M83335 <P>I originally upgraded my phone on 8th January, received one email thanking me for upgrading and then on the 9th January recieved a text from EE saying they were cancelling my upgrade as the phone was out of stock.</P><P>I then upgraded again on 9th selecting a different phone that was showing as in stock, got another email thanking me and giving me a tracking code but I've heard nothing since. The tracking code also does not work as it shows up with an error that my tracking has timed out. I'm going round in circles now just trying to find out when or if I'll ever recieved my new phone!</P> Mon, 13 Jan 2025 17:59:04 GMT https://community.ee.co.uk/t5/Orders/Still-waiting-on-dispatch/m-p/1495511#M83335 Jencrcrn 2025-01-13T17:59:04Z https://community.ee.co.uk/t5/Orders/Still-waiting-on-dispatch/m-p/1495776#M83338 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1941889">@Jencrcrn</a></SPAN>.</P> <P>Welcome to the community.</P> <P>I know you'll be eager to get an update on your order. If you're unable to track the order,<SPAN style="background-color:rgb(255,255,255);color:rgb(43,43,43);font-size:16px;"> </SPAN>please <A href="https://ee.co.uk/help/contact-ee" target="_blank">get in touch</A> to speak with our guides, they will be able to check the status of this and get you an update.</P> <P>Debbie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 14 Jan 2025 08:35:03 GMT https://community.ee.co.uk/t5/Orders/Still-waiting-on-dispatch/m-p/1495776#M83338 Debbie_G 2025-01-14T08:35:03Z