topic Return label in Orders

Return label

Fosteropp — Mon, 13 Jan 2025 09:27:45 GMT

Hi , I have been waiting for a return label

Re: Return label

Michael_D — Mon, 13 Jan 2025 11:33:47 GMT

Hi @Fosteropp

Welcome to the community.

What was it you were trying to return?

How did you request the return and when was it?

Michael

Re: Return label

Rowansb — Fri, 31 Jan 2025 06:04:13 GMT

I need another returns label for a Home Broadband router

Re: Return label

Rowansb — Fri, 31 Jan 2025 06:05:24 GMT

I had a returns label but lost it and need another

Re: Return label

MyNameIsChris7 — Fri, 31 Jan 2025 06:09:35 GMT

Hi there,

If you're returning a broadband router and EE knows about it, you might get it via email or you may get it via post with packaging to send the device back to EE. If you don't get it, contact EE from 150 or 0800 079 8586 from any other phone.

If any accessories are damaged you might be charged for those items.

Please note: If you got your Home Broadband Router from a 3rd party, you'll need to discuss with them instead of EE.

I hope this helps.

Re: Return label

MyNameIsChris7 — Fri, 31 Jan 2025 06:11:20 GMT

Hi again,

Sorry, I just saw your other reply before I posted my comment. Anyways, if they sent it out to you by post, please call customer services on 150 or 0800 079 8586. If it was sent in an email for print out, find the email in the "Deleted" part of your email.

I hope this helps.

Re: Return label

XRaySpeX — Fri, 31 Jan 2025 06:35:28 GMT

@Fosteropp : If you need another return bag you may call 0330 123 1105 for 1.