https://community.ee.co.uk/t5/Orders/Refund/m-p/1494711#M83287 <P>A few months ago I paid £130 upfront cost to upgrade early. (16-09-24).</P><P>I was on the phone to an EE advisor who requested a refund for me as I didn't want to go through with the purchase. I am still waiting for this refund. Is there any way of chasing this up for me? I've tried phoning EE but the phone lines are so busy and I keep getting cut off. I've tried contacting an EE advisor on the messaging part of my account but I'm having no luck.</P><P>&nbsp;</P> Sat, 11 Jan 2025 02:34:30 GMT Shanhump_ox 2025-01-11T02:34:30Z https://community.ee.co.uk/t5/Orders/Refund/m-p/1494711#M83287 <P>A few months ago I paid £130 upfront cost to upgrade early. (16-09-24).</P><P>I was on the phone to an EE advisor who requested a refund for me as I didn't want to go through with the purchase. I am still waiting for this refund. Is there any way of chasing this up for me? I've tried phoning EE but the phone lines are so busy and I keep getting cut off. I've tried contacting an EE advisor on the messaging part of my account but I'm having no luck.</P><P>&nbsp;</P> Sat, 11 Jan 2025 02:34:30 GMT https://community.ee.co.uk/t5/Orders/Refund/m-p/1494711#M83287 Shanhump_ox 2025-01-11T02:34:30Z https://community.ee.co.uk/t5/Orders/Refund/m-p/1494718#M83288 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/330888">@Shanhump_ox</a>&nbsp; You need to call and you should have received this refund within 7-10 days of the change of mind. &nbsp; &nbsp; &nbsp;&nbsp;</P> Sat, 11 Jan 2025 06:58:44 GMT https://community.ee.co.uk/t5/Orders/Refund/m-p/1494718#M83288 Chris_B 2025-01-11T06:58:44Z